Last Updated: May 2026
These Terms of Service (“Terms”) govern your access to and use of AvidLovePlay.com (“Website”, “we”, “us”, “our”). By accessing or purchasing from our Website, you agree to these Terms.
If you do not agree, you may not use our services.
1. ELIGIBILITY & AGE REQUIREMENT (18+ ONLY)
By using this Website, you confirm that:
- You are at least 18 years old or the age of legal majority in your jurisdiction (whichever is higher)
- You are legally permitted to purchase and use adult wellness products in your location
- You will comply with all applicable laws and regulations
We do not knowingly sell to or collect data from minors. If we become aware of underage use, we reserve the right to terminate access immediately.
2. ADULT WELLNESS PRODUCTS DISCLAIMER
All products sold on AvidLovePlay are intended exclusively for lawful adult personal wellness and intimate use.
You acknowledge that:
- Products are not medical devices or medical treatments
- Products are not substitutes for professional medical advice
- Individual reactions and sensitivities may vary
- You are responsible for ensuring safe, appropriate use
If you have medical concerns, consult a qualified healthcare professional before use.
3. ACCEPTABLE USE POLICY
You agree not to use this Website or our products to:
- Violate any applicable laws or regulations
- Engage in fraud, chargeback abuse, or payment disputes in bad faith
- Infringe intellectual property or privacy rights
- Distribute malware, viruses, or harmful code
- Attempt unauthorized access to systems or data
- Use scraping, bots, or automated extraction tools
- Harass, abuse, or discriminate against others
- Resell products without authorization
We reserve the right to refuse or terminate service for any violation.
4. ORDER ACCEPTANCE & ACCOUNT INFORMATION
We reserve the right to:
- Refuse or cancel any order
- Limit quantities per customer, household, or order
- Reject orders flagged as high-risk, fraudulent, or reseller activity
If your order is cancelled after payment, you will receive a full refund to your original payment method, unless fraud is confirmed.
You agree to provide accurate, current, and complete billing and shipping information.
5. PRICING & PAYMENT
All prices are listed in USD unless otherwise stated.
Payments are securely processed via third-party providers such as Stripe, PayPal, or similar processors. We do not store full credit card information.
By placing an order, you confirm that:
- You are authorized to use the payment method
- Payment information provided is accurate and valid
We reserve the right to decline or cancel transactions suspected of fraud, abuse, or payment risk.
6. FRAUD, DISPUTES & CHARGEBACK PREVENTION
To maintain secure transactions:
- We may cancel or hold orders flagged for risk review
- We encourage customers to contact us before initiating any dispute or chargeback
- We provide full transaction documentation when needed (tracking, order records, communication logs)
Unauthorized or abusive chargebacks may result in:
- Order cancellation
- Account restriction
- Denial of future service
We encourage fair and good-faith dispute resolution.
7. SHIPPING, DELIVERY & DISCREET PACKAGING
Delivery times are estimates only and are not guaranteed.
Delays may occur due to:
- Carrier issues
- Customs processing
- Weather conditions
- Supply chain disruptions
- Force majeure events
We are not liable for delays caused by external logistics providers.
Discreet Shipping
All orders are shipped in plain, discreet packaging with no external indication of product contents or adult branding.
We provide tracking information for all orders.
8. INTERNATIONAL ORDERS & CUSTOMS
International customers are responsible for compliance with local laws and import regulations.
Orders may be subject to:
- Customs duties
- VAT / GST
- Import taxes or clearance fees
These charges are the responsibility of the customer unless otherwise stated.
We are not responsible for:
- Customs delays
- Confiscation or seizure by authorities
- Import rejection due to local laws
9. RETURNS & REFUNDS
Due to the intimate nature of products:
- Many items cannot be returned once opened or used (for hygiene reasons)
- Refunds and returns are governed strictly by our Refund Policy
We reserve the right to deny requests that involve:
- Misuse or damage caused by customer handling
- Fraudulent claims
- Unauthorized chargeback activity
10. INTELLECTUAL PROPERTY
All content on this Website, including but not limited to:
- Text, images, graphics, logos
- Product descriptions
- Website design and layout
- Videos and digital assets
is owned by or licensed to AvidLovePlay and protected by intellectual property laws.
You may not copy, reproduce, modify, distribute, or exploit any content without written permission.
11. USER CONTENT & FEEDBACK
If you submit reviews, feedback, or suggestions, you grant us a worldwide, royalty-free, perpetual license to use, modify, and display such content.
You agree that your submissions will not:
- Violate any third-party rights
- Contain illegal, abusive, or defamatory content
- Include malicious code or fraudulent material
We may remove content at our discretion.
12. PRIVACY & DATA PROTECTION (GDPR / CCPA COMPLIANT)
Your personal data is handled according to our Privacy Policy.
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
You may contact us at:
service@avidloveplay.com
We comply with applicable privacy regulations including GDPR and CCPA/CPRA.
13. THIRD-PARTY SERVICES & LINKS
We may use or link to third-party services (e.g., payment processors, logistics providers).
We are not responsible for:
- Third-party websites or services
- Their content or policies
- Transactions conducted outside our platform
Use of third-party services is at your own risk.
14. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by law:
This Website and all products are provided on an “as is” and “as available” basis.
We do not guarantee that:
- The Website will always be error-free or uninterrupted
- Product descriptions will always be fully accurate
- Products will meet individual expectations
Nothing in these Terms limits non-waivable consumer rights under applicable law.
15. LIMITATION OF LIABILITY
To the fullest extent permitted by law, AvidLovePlay shall not be liable for:
- Indirect or consequential damages
- Loss of profits or revenue
- Data loss
- Delivery delays
- Third-party actions
In any case, our total liability shall not exceed the amount paid for the product in question.
16. DISPUTE RESOLUTION & ARBITRATION
Before initiating any formal dispute, you agree to contact us first to attempt good-faith resolution.
If unresolved:
- Disputes may be resolved through binding arbitration under AAA rules
- Arbitration will take place in Delaware, USA (unless prohibited by law)
- Class actions are waived to the fullest extent permitted
You may opt out of arbitration within 30 days of purchase by emailing:
service@avidloveplay.com
17. TERMINATION
We may suspend or terminate access to our Website or Services if:
- These Terms are violated
- Fraud or abuse is suspected
- Legal or compliance risks arise
Obligations incurred before termination will remain valid.
18. FORCE MAJEURE
We are not responsible for delays or failure to perform caused by events beyond our control, including:
- Natural disasters
- War or terrorism
- Government actions
- Carrier disruptions
- Internet outages
- Supply chain failures
- Public health emergencies
19. GOVERNING LAW
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
20. CHANGES TO TERMS
We may update these Terms at any time.
The latest version will always be posted on this page. Continued use of the Website constitutes acceptance of updates.
21. CONTACT INFORMATION
For any questions regarding these Terms:
AvidLovePlay Support
Email: service@avidloveplay.com
Website: https://avidloveplay.com
